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We like to think we are pretty tech-savvy! Especially when it comes to our products! If you having issues with your product whether you purchased it from us or not, please feel free to get in touch! We can help you troubleshoot charging issues, travel lock issues, and even app compatibility problems! Contacting us via email is the best way to get the most detailed advice! Often we can solve all sorts of troubleshooting issues via email saving you the time and effort of coming into the store! and remember ALL of our products have a warranty and our claims process is very simple!
Your health and safety is important to us at Adult Bliss. As a precaution all product packaging is being cleaned and sanitized before leaving the store. While it is unlikely that sealed products may have been exposed, it is always advisable to clean your products before use.
Due to the ongoing restrictions surrounding the COVID-19 epidemic there may be some delays with parcel delivery. Australia Post is experiencing extremely high demand and has their own safety protocols in place, unfortunately this means your parcel may take longer than expected to arrive.
For more information regarding Aus Post delays and protocols click here:Â https://auspost.com.au/about-us/news-media/important-updates/coronavirus
To track your parcel, check your email for your tracking number and search here:Â https://auspost.com.au/mypost/track/#/search
If you have any queries and concerns please get in touch using any of the contact methods on our contact page https://adultblisserotica.com.au/contact/
With love, the Adult Bliss Team